Privacy Policy
Last updated: June 2026
H2O Partners, Inc. ("H2O Partners", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect through our public website at www.h2opartnersusa.com and any other H2O Partners online page or resource that links to this Privacy Policy (collectively, the "Website"), how we use and share that information, and the choices you may have.
This Privacy Policy applies only to the Website. It does not apply to information that H2O Partners processes for clients under separate contracts, client portals, training platforms, support systems, project systems, or other services governed by separate agreements, terms, or privacy notices.
Who We Are
H2O Partners is a professional services firm providing flood insurance support, hazard mitigation planning, disaster response and recovery, and training and knowledge management services to government, institutional, and private clients. The Website exists to share information about our services and to let prospective clients, partners, and other visitors contact us.
Information We Collect
Information you provide to us
We collect information if you choose to provide it directly to us. For example, when you contact us through the Website, submit a form, email us, call us, or otherwise communicate with us, we may collect:
Your first and last name
Your email address
Your phone number
Your organization, title, or role, if you provide it
The subject and content of your message
Any other information you choose to include in your communication
Please do not submit sensitive personal information, confidential client information, protected government information, claim information, financial account information, Social Security numbers, health information, or other sensitive materials through general Website forms unless we specifically request that information through an appropriate channel.
Information collected automatically
When you visit the Website, we and our service providers may automatically collect limited technical and usage information, such as:
IP address
Browser type and version
Device type and operating system
Referring and exit pages
Pages viewed and links clicked
Approximate location derived from your IP address
Dates, times, and duration of visits
Cookie identifiers and similar technical identifiers
This type of information may be used to operate, secure, maintain, analyze, and improve the Website. We do not sell, rent, or trade personal information collected through the Website. We also do not share personal information collected through the Website for cross-context behavioral advertising or targeted advertising.
Information from third parties
We may receive limited information from service providers that help us operate the Website, manage communications, analyze Website usage, protect against spam or abuse, or provide related technical services. If you interact with H2O Partners through a third-party website or social media platform, that platform may provide us with information consistent with your settings and its own privacy policy.
Cookies and Analytics
The Website may use cookies, pixels, scripts, local storage, and similar technologies. Some of these technologies are necessary to operate the Website, maintain security, route traffic, remember basic preferences, or enable Website functionality.
We may also use analytics tools, including Squarespace Analytics, Google Analytics, or similar services, to understand how visitors use the Website and to improve usability, content, performance, and reliability. These analytics tools may collect information such as pages visited, device and browser information, referring pages, approximate location, and interactions with the Website.
We do not use Website analytics to sell personal information, share personal information for cross-context behavioral advertising, or build third-party advertising profiles about Website visitors.
You can control cookies through your browser settings. Your browser may allow you to block, delete, or limit cookies. If required by applicable law, we will provide cookie controls that allow you to decline non-essential cookies.
How We Use Information
We use the information we collect for the following purposes:
To respond to inquiries and communicate with you
To evaluate prospective client, partner, vendor, employment, or contractor relationships
To provide information about H2O Partners and our services
To operate, maintain, secure, troubleshoot, and improve the Website
To understand Website traffic, visitor behavior, and content performance
To prevent fraud, spam, abuse, security incidents, and unauthorized activity
To comply with legal obligations, regulatory requirements, contracts, and records obligations
To protect the rights, safety, property, and interests of H2O Partners, our clients, Website visitors, and others
We do not use personal information collected through the Website for purposes materially different from those described in this Privacy Policy unless we provide appropriate notice or obtain consent where required.
How We Share Information
We do not sell, rent, or trade personal information collected through the Website. We also do not share personal information collected through the Website for cross-context behavioral advertising or targeted advertising.
We may share information in the following limited circumstances:
Service providers. We may share information with vendors and service providers that help us host, operate, secure, analyze, or maintain the Website, process Website forms, manage communications, provide analytics, or support related business functions. These service providers are authorized to use the information only to provide services to us or as otherwise permitted by law.
Professional advisors. We may share information with attorneys, accountants, consultants, insurers, auditors, and other professional advisors when reasonably necessary for business, legal, compliance, insurance, or risk-management purposes.
Legal and safety purposes. We may disclose information if required by law, subpoena, court order, public records obligation, legal process, government request, or similar requirement, or if we believe disclosure is reasonably necessary to protect the rights, safety, property, or security of H2O Partners, our clients, Website visitors, or others.
Business transactions. We may share information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and privacy protections.
With your direction or consent. We may share information when you direct us to do so or when you otherwise consent.
Data Retention
We retain personal information collected through the Website for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to respond to your inquiry, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and interests.
When information is no longer reasonably needed, we will delete, de-identify, or aggregate it, unless we are required or permitted to retain it longer by law, contract, or legitimate business need.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website. No website, network, transmission, or storage system can be guaranteed to be completely secure. You should use care when deciding what information to submit through the Website.
Your Choices and Rights
You may contact us at any time to request access to personal information we maintain about you, ask us to correct or delete it, or opt out of communications from us. We may need to verify your identity before responding to certain requests.
Depending on where you live and whether an applicable privacy law applies to H2O Partners or to the relevant information, you may have additional rights, such as the right to:
Know or access the personal information we collect, use, disclose, or otherwise process
Receive a copy of certain personal information in a portable format
Correct inaccurate personal information
Delete personal information, subject to legal exceptions
Opt out of the sale of personal information
Opt out of the sharing of personal information for cross-context behavioral advertising
Opt out of targeted advertising or certain profiling activities
Limit certain uses or disclosures of sensitive personal information, where applicable
Appeal a decision we make regarding your privacy request, where applicable
Be free from unlawful discrimination for exercising privacy rights
H2O Partners does not sell personal information collected through the Website and does not share personal information collected through the Website for cross-context behavioral advertising or targeted advertising.
To exercise a privacy right, contact us using the information in the "Contact Us" section below. Authorized agents may submit requests on behalf of individuals where permitted by applicable law, and we may require proof of authorization.
State Privacy Notice
Some U.S. state privacy laws require additional disclosures. In the past 12 months, we may have collected the following categories of personal information through the Website:
Make it stand out
Whatever it is, the way you tell your story online can make all the difference.
We do not knowingly sell or share personal information of individuals under 16 years of age. We do not use sensitive personal information collected through the Website to infer characteristics about you.
Browser Signals
Some browsers and tools may send "Do Not Track" or similar signals. Because there is not a uniform standard for these signals, the Website may not respond to all such signals. Where required by applicable law, we will honor legally recognized opt-out preference signals.
Third-Party Links and Services
The Website may link to third-party websites, social media platforms, resource portals, downloads, embedded content, or services that we do not control. These third parties may collect information about you under their own privacy policies. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
Children’s Privacy
The Website is intended for a professional and business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided us personal information through the Website, contact us and we will take appropriate steps to delete it.
International Visitors
H2O Partners is based in the United States. If you access the Website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. Privacy laws in those jurisdictions may differ from the laws where you live.
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following bases: your consent, our legitimate interests in operating and improving the Website and communicating with you, steps taken at your request before entering into a business relationship, performance of a contract, and compliance with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page or communicated through another appropriate method where required by law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you want to exercise a privacy right, please contact us.
H2O Partners, Inc.
Mailing address: P.O. Box 160130, Austin, TX 78716
Office address: 1515 S. Capital of Texas Highway, Suite 305, Austin, TX 78746
Email: info@h2opartnersusa.com
Phone: (888) 318-5112